COVID-19 FREQUENTLY ASKED QUESTIONS
Why has The Forge: Lemont Quarries changed its operations plan?
The health, well-being and safety of our guests and team members will always be our number one priority at The Forge: Lemont Quarries. While we always strive to create an environment that offers access to engaging outdoor recreational activities for all ages and abilities, we are now committed to doing so in accordance with the best practices adopted by operators in the outdoor recreation and amusement industry as well as the applicable guidelines presented by the State of Illinois, and the CDC. This is to ensure that guests can safely and confidently join us in spending time outdoors to help relieve stress and remain healthy.
What are The Forge: Lemont Quarries Covid Safety Guidelines?
The Forge: Lemont Quarries is taking extraordinary steps to provide guests peace of mind while adventuring with us. We will adhere to the following evidence-based strategies to keep our guests healthy while visiting the park:
Adherence to Physical Distancing Guidelines
Use of Protective Equipment for Guests and Staff
Practice of proper Hygiene & Sanitation
Disinfection of Common and High-Traffic Areas
Using the above benchmark strategies as a guide, our team at The Forge: Lemont Quarries will also be implementing an amended operational plan in order to keep all guests healthy.
Will the park be enforcing these policies or are they just suggestions?
Our staff is properly trained to encourage and enforce the CDC's recommendations regarding physical distancing and use of protective equipment.
Is The Forge: Lemont Quarries enforcing a maximum number of guests in the park per day?
By implementing a required reservation system and only allowing specific start times on attractions, we are able to control the number of people who are in the park at any given time, as well as the total number of people who pass through the park per day.
Can guests make purchases at the park using cash?
Due to COVID-19 Safety Guidelines, we are a cashless operation. We currently accept credit card swipe/chip pay, and debit cards.
What does ‘use of protective equipment’ mean for guests?
Face masks are required throughout the park to ensure a safe and clean environment for non-vaccinated guests. In addition, full-finger gloves (with a reinforced palm to protect your hand against the cables and ropes) and under-helmet head coverings are also required on all attractions. If guests do not have their own face masks, head coverings and/or full-finger gloves, all items are available for purchase at check-in. Please note that face masks, under-helmet head coverings and gloves are not available to rent or loan.
How is The Forge: Lemont Quarries promoting proper hygiene and sanitation at the park?
All guests and staff are encouraged to practice proper hand sanitizing while at the park. In as much as we are able to provide it, we have hand sanitizing stations available throughout the park. Guests are encouraged to bring their own sanitizer as well.
Will guests be required to have their temperature checked before participating in activities?
The health, well-being and safety of our guests and team members will always be our number one priority at The Forge: Lemont Quarries.To ensure the health of our guests, we provide contactless temperature checks for staff. We encourage our staff and guests to follow the CDC's guidance to stay home when you are sick. In order to responsibly operate while ensuring the health and safety of all guests, we ask that guests please refrain from visiting the park if they are exhibiting symptoms of illness, including a fever.
How does The Forge: Lemont Quarries plan to disinfect common and high-traffic areas?
High touch surfaces such as countertops at equipment checkin/checkout stations are wiped down frequently. Communal equipment, including helmets, harnesses, bikes, boats, paddles, lifejackets, and digital activities equipment (laser tag guns, headbands, AR tablets) are cleaned and disinfected regularly.
Do guests have to pre-purchase or can people show up at the park and purchase an activity pass on-site?
Reservations are highly recommended. We ask that all guests sign & submit all waivers prior to arrival.
How can guests book a visit?
Easy! Visit www.forgeparks.com/visit to book your reservation today.
Will The Forge: Lemont Quarries still offer team development opportunities?
Yes. Working within our safety guidelines, customizable team development programs are available. CLICK HERE to learn more.
Can guests still rent space at the park for a private event?
Yes. Working within our safety guidelines, The Forge: Lemont Quarries offers a variety of private space options for private events. CLICK HERE to learn more.
Will The Forge: Lemont Quarries still host birthday parties at the park?
Yes. Working within our safety guidelines, birthday parties at The Forge: Lemont Quarries are available. CLICK HERE to learn more about the different birthday party experiences and how to book today.
Besides the physical activities, what else will the park offer guests?
Outside of physical activities, The Forge: Lemont Quarries offers a wide variety of programming throughout the year including concerts, film screenings, adventure dining, and more! Follow us on social media, subscribe to our email newsletter, or check our events calendar to stay up to date regarding all of the fun activities and events at the park.
Can I still volunteer at the park?
Yes. Working within our safety guidelines, our Friends of the Forge volunteer program offers great individual, group, and youth volunteer opportunities. Friends of The Forge volunteers participate in various activities asspcoiated with conservation and restoration. CLICK HERE to learn more!