COVID-19 FREQUENTLY ASKED QUESTIONS
Why has The Forge: Lemont Quarries changed its operations plan?
The health, well-being and safety of our guests and team members will always be our number one priority at The Forge: Lemont Quarries. While we always strive to create an environment that offers access to engaging outdoor recreational activities for all ages and abilities, we are now committed to doing so in accordance with the best practices adopted by operators in the outdoor recreation and amusement industry as well as the applicable guidelines presented by the State of Illinois, and the CDC. This is to ensure that guests can safely and confidently join us in spending time outdoors to help relieve stress and remain healthy.
What are The Forge: Lemont Quarries Covid Safety Guidelines?
The Forge: Lemont Quarries is taking extraordinary steps to provide guests peace of mind while adventuring with us. We will adhere to the following evidence-based strategies to keep our guests healthy while visiting the park:
Adherence to Physical Distancing Guidelines
Use of Protective Equipment for Guests and Staff
Practice of proper Hygiene & Sanitation
Disinfection of Common and High-Traffic Areas
Using the above benchmark strategies as a guide, our team at The Forge: Lemont Quarries will also be implementing an amended operational plan in order to keep all guests healthy.
Will the park be enforcing these policies or are they just suggestions?
Our staff is properly trained to encourage and enforce the CDC's recommendations regarding physical distancing and use of protective equipment.
What will physical distancing look like at the park?
Park wide, all attractions have specific start times, with no greater than ten guests allowed to congregate in the same location at the same time. Virtual queuing is used to manage any wait times and queues are demarcated so that each guest adheres to the recommended six feet apart physical distancing measures.
Is The Forge: Lemont Quarries enforcing a maximum number of guests in the park per day?
By implementing a required reservation system and only allowing specific start times on attractions, we are able to control the number of people who are in the park at any given time, as well as the total number of people who pass through the park per day.
What activities will be available and how will you physically distance guests?
The Forge: Lemont Quarries is excited to offer the Eight Towers Adventure (which includes climbing towers, ziplines, high ropes courses, rappelling stations), Mountain Biking (skills and pump tracks), Paddlesports (canoes, kayaks, pedal boats), and Digital Activities (tactical laser tag and augmented reality outdoor escape games). The Eight Tower Adventure allows ten person groups starting every ten minutes which creates physical distancing while on the course. Our Mountain Biking pump track & skills course and our watersport activities restrict the maximum number of guests allowed access at any given time, while enforcing a minimum of twenty feet between guests. Our digital activities also limits the maximum number of guests during tactical laser tag, while requiring a minimum of ten feet between guests. The Two Towers Adventure (Kids Zone) and Bouldering Zone are open with limited numbers.
What will be the hours of operation?
Public Hours of Operation (until further notice):
Thursday: 3pm to 8pm
Friday - Sunday: 10am to 8pm
Friday - Sunday (Members Only): 8am to 10am
Monday - Wednesday: The Forge is available for booking private events, such as corporate retreats, team development groups, birthday parties, reunions, etc. For more information on booking private events, contact us here.
Hours of Operation will change seasonally
Will The Forge: Lemont Quarries still serve food at the park?
The Foundry, our Grab & Go Facility, is open. Queues are demarcated so that guests are able to stay at least six feet apart. Tables are arranged, and access restricted, such that guests can maintain a distance of eight to ten feet apart on The Foundry deck until physical distancing guidelines are lifted. Working within state guidelines, The Forge: Lemont Quarries also offers a unique outdoor adventure dining experience with a fireside, chef-curated meal. Guests must reserve their reservations prior to their visit. Visit https://www.forgeparks.com/adventure-dining to learn more. Please note that outside food & beverage is prohibited at The Mount, Lower Quarry Shelf, and The Foundry. Coolers are prohibited throughout the park.
Can guests make purchases at the park using cash?
Due to COVID-19 Safety Guidelines, we are a cashless operation. We currently accept credit card swipe/chip pay, and debit cards.
What does ‘use of protective equipment’ mean for guests?
Face masks are required throughout the park to ensure a safe and clean environment. In addition, full-finger gloves (with a reinforced palm to protect your hand against the cables and ropes) and under-helmet head coverings are also required on all attractions. If guests do not have their own face masks, head coverings and/or full-finger gloves, all items are available for purchase at check-in. Please note that face masks, under-helmet head coverings and gloves are not available to rent or loan.
Per Governor Pritzker's emergency rule adopted by the Illinois Department of Public Health, people over age two who are able to medically tolerate a face covering (a mask or cloth face covering to cover their nose and mouth) are required to use a face covering when in a public place, whether an indoor or outdoor space, and they are unable to maintain at least a six-foot social distance. For more information and to review the full emergency rule, please visit the Illinois Department of Public Health website.
Guests are required to wear a face mask when mobile in the park, but when located at a designated table or lawn area, face masks are highly encouraged but not required.
How is The Forge: Lemont Quarries promoting proper hygiene and sanitation at the park?
All guests and staff are encouraged to practice proper hand sanitizing while at the park. In as much as we are able to provide it, we have hand sanitizing stations available throughout the park. Guests are encouraged to bring their own sanitizer as well.
Will guests be required to have their temperature checked before participating in activities?
The health, well-being and safety of our guests and team members will always be our number one priority at The Forge: Lemont Quarries.To ensure the health of our guests, we provide contactless temperature checks for staff. We encourage our staff and guests to follow the CDC's guidance to stay home when you are sick. In order to responsibly operate while ensuring the health and safety of all guests, we ask that guests please refrain from visiting the park if they are exhibiting symptoms of illness, including a fever.
How does The Forge: Lemont Quarries plan to disinfect common and high-traffic areas?
High touch surfaces such as countertops at equipment checkin/checkout stations are wiped down frequently. Communal equipment, including helmets, harnesses, bikes, boats, paddles, lifejackets, and digital activities equipment (laser tag guns, headbands, AR tablets) are cleaned and disinfected regularly.
Do guests have to pre-purchase or can people show up at the park and purchase an activity pass on-site?
Reservations are required to help promote social distancing. We ask that all guests make reservations, prepay, and sign & submit all waivers prior to arrival.
How can guests book a visit?
Easy! Visit https://www.forgeparks.com/visit to book your reservation today.
Will The Forge: Lemont Quarries still offer team development opportunities?
Yes. Working within our safety guidelines, customizable team development programs are available. CLICK HERE to learn more.
Can guests still rent space at the park for a private event?
Yes. Working within our safety guidelines, The Forge: Lemont Quarries offers a variety of private space options for private events. CLICK HERE to learn more.
Will The Forge: Lemont Quarries still host birthday parties at the park?
Yes. Working within our safety guidelines, birthday parties at The Forge: Lemont Quarries are available. CLICK HERE to learn more about the different birthday party experiences and how to book today.
Besides the physical activities, what else will the park offer guests?
Outside of physical activities, The Forge: Lemont Quarries offers a wide variety of programming throughout the year including concerts, film screenings, adventure dining, and more! Follow us on social media, subscribe to our email newsletter, or check our events calendar to stay up to date regarding all of the fun activities and events at the park.
Can I still volunteer at the park?
Yes. Working within our safety guidelines, our Friends of the Forge volunteer program offers great individual, group, and youth volunteer opportunities. Friends of The Forge volunteers participate in various areas including Natural Area Conservation, Park Sustainability, and Trail Safety Patrol. CLICK HERE to learn more!